Green Key

1. Climate and environment protection

Construction standards

Hotel Splendid Conference&Spa resort***** was built in accordance with low-energy standards, demit facade and tinted coloured glass with thermal break.

Bio-waste

Used oil from filters and from kitchen fryers is collected and sent to plants that generate fossil fuel.

Sustainable transport

Guests are offered an alternative e-transfer during their stay at the hotel, thereby reducing CO2 emissions. On the map of chargers for electric vehicles at the level of Montenegro, the charger located in the hotel garage is highlighted.

Washing bed linen

Bed linen and towels are washed in the hotel's laundry room, with chemicals, most of which are eco-lab certified. The tunnel in the laundry room is designed to save water consumption by returning the water from the laundry to the washing antechamber.

Waste management

Waste is sorted in the hotel - paper, cardboard, plastic, glass, canisters, crates, electrical and electronic waste, which are taken away by specialized companies. Organic waste is directed to an asylum for neglected animals and to local farms. Mixed waste is taken by the Budva utility company.

Energy-efficient devices

When buying electrical appliances, preference is given to those with low power consumption. New air conditioners that are installed are always taken with an inverter in order to influence the reduction of electricity consumption. In the case of air conditioning and ventilation systems, savings are made through air recovery and heat recovery ventilators. When heating or cooling rooms, set points are set for different seasons so that the room temperature is lower in winter and higher in summer.

2. Society

Work conditions

The employees of the hotel Splendid Conference&Spa resort***** are engaged in accordance with the Labour Law in Montenegro and the Collective Agreement of the Hotels Group Montenegro Stars Company.

Staff development

Continuous trainings, external and internal, are an integral part of working with employees.

Social commitment

Oriented only on investing in the future of young personnel for tourism and hotel industry, and therefore we have cooperation with the following schools: “Danilo Kiš” High School – Budva, “Mladost” High School – Tivat, “Sergej Stanić” Secondary and Higher Vocational Education School – Podgorica, Public Institution “Dr Peruta Ivanović” Resource Centre for Hearing and Speech – Kotor, Academy of Vocational Studies – Belgrade, Faculty of Science and Mathematics – Novi Sad, Academy of Vocational Studies – Šabac.

Connection with the local community

As a socially responsible company, we are oriented towards engaging all local and domestic manufacturers, suppliers and contractors.

Hospitality

The focus of all activities at Splendid Hotel is to provide guests with a quality and safe stay in order to meet their needs and a little bit more.

Nutritional requirements

The restaurants within the hotel respond to all guests' requests. All allergens, vegetarian and vegan dishes, as well as local products are marked with pictograms.

Creating value in the region

As a socially responsible company, we strive to follow and implement all standards in the tourism and hotel industry and therefore to be the initiator of all innovations in our community and region.

ACTIONS THAT WE ARE ALREADY CARRYING OUT AT SPLENDID HOTEL in 2024

 / THINK, ACT AND LIVE RESPONSIBLY

• Plastic packaging, glass and cardboard are recycled, and organic waste is handed over to the Animal Shelter in Petrovac and to private farms in the Budva Municipality;
• The process of reducing the use of plastic - drinking straws, stirrers, disposable cups, etc. is ongoing;
• Dispensers are placed in public areas, and in the rooms there are room cosmetics made of biodegradable materials;
• Transition to paper from recycled material in all administrative units;
• We protect indigenous plant species and constantly work to increase their representation. In the animation club of the Splendid Hotel, the promotion of the aforementioned is carried out through the brochure Green world - Green world of the Splendid Hotel;
• We maintain biodiversity by building a house for insects and a house for cats;
• Motion detectors have been installed in several toilets in public areas. In the corridors of the accommodation blocks, the use of lighting has been reduced;
• In the area of ​​the entire hotel, light bulbs with low electricity consumption have been installed in as many as 75% of positions, which will also affect the consumption of electricity;
• The flow of water on faucets and shower cabins is aligned with the recommended consumption per minute in 75% of accommodation units. The cistern system in the bathrooms of the room is based on double-flush technology, which is in accordance with the planned water consumption saving plan;
• Intensified cooperation with Green Key, NGO “Zeleni talas”, Public utility companies “Čistoća” Podgorica, “Matej” Cetinje, “M5Company” Danilovgrad, “Eko Modus” Budva, “Recycling Centre” Nikšić and “3D Soba” in order to raise community awareness about reduction, reuse and recycling. Our goal is to increase the implementation of green initiatives;
• Action is being taken to reduce the carbon footprint per occupied room compared to global industry results: 75.51 tCO2e per year (According to the HCMI Hotel Carbon Measurement Initiative, the very low score is between 7.5 and 45.58);
• Upgrading the Save the Planet policy (reuse of towels and change of bed linen at the guest's request) will show significant savings in the consumption of LPG, electricity, water and detergents for textiles. Currently, we leave it up to the guest to choose whether to change the bed linen every two days instead of changing it daily, and our plan is for the guest to have the option of opting out of changing the bed linen during their stay;
• Constant training related to waste management;
• In order to maintain good results, we monitor performance on a monthly basis;
• Raising awareness by communicating and implementing best practices in this area;
• Our website and screens in all public areas inform guests about activities in the hotel and its surroundings;
• The active involvement of suppliers in joint action will be encouraged by various actions;
• Pictograms in menus to inform guests about allergens, vegetarian, vegan dishes and local products are prominently displayed;
• Purchase, supply and installation of chillers for cooling water with a high coefficient of performance;
• Change in the way of operation of laundry detergents with a higher degree of utilization in order to reduce the consumption of LPG;
• Participation in the state project of energy efficiency in order to procure panels for the production of electricity.

OUR SPECIFIC ACTIONS FOR 2025

• Increasing the percentage of replacing LED and energy-saving light bulbs (currently over 75%);
• Placement of dozers in all accommodation units (current setting of individual packages);
• Light detectors will be installed in other public areas, except in the corridors of accommodation units, where measures to reduce electricity consumption have already been taken;
• Legitimization of all our sustainability efforts through the Green Key certification process;
• Regular updating media, social networks and other available channels on of sustainability actions.

1. Climate and environment protection

Construction standards

Montenegro Beach Resort Hotel is a facility that was built in accordance with low-energy standards and has excellent insulation. It is planned that by the spring of 2025, all accommodation units to be completely renovated in accordance with all standards for saving electricity and water consumption.

Accommodation facilities are characterized by systematic filtering and air exchange, which ensures good air quality.

Production of sustainable energy

Located in a green environment, facing the direction of natural winds, in the Montenegro Beach Resort Hotel, natural ventilation is enabled, which affects the temperature reduction.

Heating

The windows and doors of the building are designed to catch the land and sea breezes and use cross ventilation through the building, while the thick insulated concrete walls make the interior cooler or warmer depending on the season.

Energy

Despite the significantly higher occupancy rate, energy consumption has been stabilized to a considerable extent in recent years, and efforts are being made to improve it by installing thermal break technology on balcony doors in all accommodation units.

The hotel uses state-of-the-art heat pumps manufactured by Wiesman, Germany, for heating sanitary water, which have a ratio of 1-4 times the utilization of electricity compared to thermal energy.

Also, the latest VRV systems from the manufacturers Daikin and Hitachi are used for air conditioning and heating of the hotel, which work with frequency compressors up to 990hz and therefore save electricity because they work as needed from 1-990hz.

Bio-waste

Grease filter materials are collected and sent to fossil fuel generating facilities, which reduces trips and optimizes loads.

Sustainable transport

Guests are offered an alternative e-transfer during their stay at the hotel, and CO2 emissions from private cars are reduced. On the map of chargers for electric vehicles at the level of Montenegro, the charger located in the vicinity of the hotel is highlighted.

Washing bed linen

Bed linen and towels from the hotel are washed in the central laundry room at the Splendid Conference & Spa resort hotel, with products that use certified eco-lab chemicals and with the help of devices with low steam consumption.

Waste management

Waste separation is the rule at the Montenegro Beach Resort Hotel. Bio-waste is directed to an asylum for neglected animals and to local farms. Food is bought locally in reusable containers to keep waste to a minimum.

The use of plastic is reduced or excluded from use – for example, replacing plastic straws with straws made of recyclable materials, take-out boxes and similar. Packaging containing dangerous chemicals is stored in a controlled manner and handed over to specialized companies. Waste raw materials are handed over to companies for recycling and reuse. Certainly, the use of single-use plastic water bottles has been reduced to a minimum in the rooms and apartments.

Energy-efficient devices

When buying electrical appliances, preference is given to those with low power consumption.

2. Society

Fair working conditions

Employees at the Montenegro Beach Resort Hotel are engaged in accordance with the Labour Law in Montenegro, as well as the General Collective Agreement, the Company's Code of Conduct, which guarantee earnings, modern employment conditions in accordance with the market and health care. People of all age groups and genders enjoy equal working conditions at Montenegro Beach Resort. Special care is taken to prevent the abuse of child labour and the working conditions of persons with special needs.

Montenegro Beach Resort Hotel employs more than 200 people, and through work processes and training plans, it trains employees for the highest quality work and a quick process of fitting into the team. Our company offers the possibility of advancement and engagement in other hotels of the group on the coast and in the north. In addition to the above, the hotel also offers the possibility of practical work for pupils and students accompanied by very professional mentors from the hotel management team.

Staff development

The company Montenegro Stars Hotel Group, and Montenegro Beach Resort Hotel offers its employees flexible working time models so that they can balance business and private obligations.

Advanced training and language courses conducted in accordance with the company's work procedures are actively promoted, and the internal offer of basic and advanced training ensures that employees also have the opportunity to advance within the company.

Social commitment

Montenegro Beach Resort Hotel maintains long-term cooperation with local schools, with the aim of creating opportunities for gaining relevant experience in the tourism and hospitality industry, through various programs, including practical work. It also cooperates with schools for children with special needs.

Connection with the local community

The maintenance work of the Montenegro Beach Resort Hotel is carried out by local companies with the aim of shortening the travel and creating value in the region, when possible. As a rule, preference is always given to local suppliers, local contractors who can follow the high standards and obligations of partners.

Hospitality

The focus of all activities at the Montenegro Beach Resort Hotel is on the guests and the satisfaction of their needs.

The Hotel offers special offers for families, such as babysitting services, animations for children and a selection of children's menus, along with offers for guests with different sports interests, the possibility of organizing excursions and similar.

Nutritional requirements

The restaurants within the Hotel respond to all guests' requests, especially regarding food intolerances. The restaurants have a wide selection of vegetarian and vegan dishes, and customized menus with meat-free dishes.

Creating value in the region

By opening and preserving jobs, as well as cooperation with partners, Montenegro Beach Resort Hotel creates a sustainable contribution to the creation of local value. No hotel can truly thrive in isolation, and it is only as valuable as its surroundings and surroundings, which is why we have a vested interest in the long-term sustainability of our destination.

3. Sustainability documents

ACTIONS ALREADY BEING IMPLEMENTED AT HOTEL MONTENEGRO IN 2024

• Plastic packaging, glass and cardboard are recycled and food waste is processed to control the total amount of waste. Bio-waste is handed over to the Animal Shelter in Petrovac and to private farms in the Budva Municipality.
• The "Return and Earn" principle has been introduced by our suppliers for a certain amount of transport packaging.
• The process of reducing the use of plastic is on-going – drinking straws, stirrers, disposable cups, takeaway food boxes, etc., the Hotel promotes the use of water from the tap, which is regularly checked to confirm its quality, in order to avoid the consumption of plastic or glass packaging
• Dispensers (in part of the rooms) and biodegradable contents in the rooms, such as toilet sets and sewing sets are implemented in all guest rooms
• We protect indigenous plant species and constantly work to increase their use
• We maintain biodiversity by building a house for insects and a house for cats.
• Motion detectors are installed in the public areas toilets, while the use of light was reduced in the corridors of the accommodation blocks. The same principle was used in the premises for employees, which will affect the consumption of electricity
• Light bulbs with low electricity consumption have been installed at the Hotel level, in as many as 75% of positions, which will also affect the consumption of electricity.
• consumption per minute, while the cistern system in the bathrooms of the room is based on double-flush technology, which is in accordance with the planned water consumption saving plan.
• Electric cars charger is installed near the Hotel.

WHAT WE PLAN TO DO BETTER IN 2024

Montenegro Beach Resort Hotel will work closely with Green Key, NGO “Zeleni talas”, Public utility companies “Čistoća” Podgorica, “Matej” Cetinje, “M5Company” Danilovgrad, “Eko Modus” Budva, “Recycling Centre” Nikšić and “3D Soba” in order to raise community

awareness about reduction, reuse and recycling. Our goal is to increase the implementation of green initiatives and select goods by applying life cycle assessment in the framework of green procurement.

ENERGY AND WATER SAVING / with an established enchmarking methodology, our goal is to reduce energy and water consumption.

• Action is being taken to reduce carbon footprints per occupied room compared to global industry results: 797.77 tCO2e per year and 17.63kgCO2e/occ per room (According to the HCMI Hotel Carbon Measurement Initiative, a very low score is between 7.5 and 45.58).
• The introduction of the “Save the Planet” policy (reuse of towels and change of bed linen at the guest's request) will show significant savings in the consumption of electricity, water and detergents for textiles.
• Work instructions are available through training to all departments on how to manage waste.
• In order to maintain good results, we monitor performance on a monthly basis.
• Raising awareness by communicating and implementing best practices:
• Our website and screens in all public areas inform guests about activities in the Hotel and the surrounding area.
• Eco tours offer guests an insight into the real Montenegrin way of living, the natural beauty of Montenegro and its fascinating history. Affirmation of ecological transportation by bicycles, e-scooters gives guests complete freedom of movement while contributing to environmental protection. Diving and wind surfing activities are available to guests upon request.
• The active involvement of suppliers in joint action will be encouraged by various actions
• Pictograms in menues to inform guests about vegetarian dishes and organic and local products are prominently displayed.

OUR SPECIFIC ACTIONS FOR 2025.

• Changes to the air conditioning units in the accommodation area and restaurants, in order to obtain more efficient heating and cooling of this area with the existing equipment.
• Regular updating of sustainability actions according to media, social networks and other available channels.
• Light detectors will be installed in other public areas through the investment plan for 2025. A key card power switch will be installed in all rooms, which will enable control of electricity consumption
• Legitimization of all our efforts in terms of sustainability through Green Key certification processes, cooperation with NGO “Zeleni talas”, “M2 Company”, Public Company “Komunalno” Budva

Montenegro Beach Resort Hotel is committed to undertake actions that will preserve and protect the environment, such as reducing the consumption of plastic and supporting the local community and culture in order to preserve the environment, as well as incentives through regular annual training of employees to respect the best practices of environment protection.